This Privacy Policy explains how GadiGo ("GadiGo", "we", "our", or "us") collects, uses, stores, and protects your personal information when you use our mobile application, website, and related services ("Platform").

By creating an account or using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.

1. Introduction

Your privacy is important to us. This Privacy Policy describes how we collect, use, store, share, and protect your information while providing our services.

This Privacy Policy should be read together with the GadiGo Terms and Conditions.

2. Information We Collect

Depending on how you use the Platform, we may collect:

Personal Information

• Full Name
• Mobile Number
• Email Address (if provided)
• Profile Photo

Business Information

Where applicable:

• Business Name
• GST Number
• Business Address

Vehicle Information

• Vehicle Details
• Vehicle Registration Number
• Vehicle Type
• Vehicle Documents

Identity & Verification Documents

Where required for verification purposes:

• Aadhaar Card
• Driving Licence
• PAN Card
• Registration Certificate (RC)
• Vehicle Permit
• Other documents requested for verification

Device & Usage Information

• Device Information
• App Usage Information
• IP Address
• Device Identifiers
• Log Information

Location Information

With your permission, we may collect location information to improve Platform functionality and user experience.

3. How We Use Your Information

We use your information to:

• Create and manage your account.
• Verify your identity and documents.
• Improve platform security.
• Prevent fraud and misuse.
• Provide customer support.
• Manage subscriptions.
• Improve our services.
• Communicate important updates.
• Comply with legal obligations.

4. Document Verification & User Consent

Where verification is required, GadiGo may collect and process identity and vehicle-related documents submitted by users.

By uploading such documents, you consent to GadiGo using them solely for:

• Identity verification.
• Vehicle verification.
• Fraud prevention.
• Platform security.
• Customer support.
• Compliance with applicable laws.

Your documents are not sold or used for unrelated commercial purposes.

5. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary with:

• Government or law enforcement authorities where legally required.
• Payment service providers for subscription payments.
• Cloud hosting and storage providers.
• SMS, email, or notification service providers.
• Technical service providers assisting in operating the Platform.

Information may also be shared with your consent or where required by applicable law.

6. Data Storage & Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide our services.
• Complete verification processes.
• Meet legal and regulatory requirements.
• Resolve disputes.
• Prevent fraud.

Certain information may be retained even after account deletion where required by applicable law.

8. Your Rights

Subject to applicable law, you may:

• Access your personal information.
• Update or correct your information.
• Request account deletion.
• Withdraw certain permissions where applicable.
• Contact us regarding privacy-related concerns.

Some requests may be subject to legal or operational limitations.

9. Children's Privacy

GadiGo is intended only for users who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to remove it.

10. Changes to this Privacy Policy

GadiGo may update this Privacy Policy from time to time. Any updated version will be published on the Platform with the revised Effective Date. Your continued use of the Platform after such updates constitutes your acceptance of the revised Privacy Policy.

11. Contact Us